All sales made by MR WHITEWARE LTD. are made on these Terms and Conditions of sale. No variation on them, or any terms with an order form or other documentation supplied, will be binding unless confirmed in writing by a Director of MR WHITEWARE LTD.
All goods and carriage are subject to VAT. All goods are subject to availability and the design or specification may vary from that shown. Please note that you are responsible for deciding on the suitability of goods offered for any particular purpose and for the consequences arising from any work we undertake on goods at your request.
Sales of Knives and Bladed products
It is illegal to sell knives and other similar products to anyone under 18; Mr Whiteware will deliver bladed products to our customers address without age verification, with the understanding that the customer accepts responsibility for the goods to be received by a person over the age of 18.
There is no minimum order value.
Every effort is made to ensure that goods are delivered on time, although delivery times are given without obligation or guarantee due to the reliance on a third party carrier.
Details of any shortages or damage to deliveries must be noted at the time of delivery on the third party carrier paperwork and we must be advised in writing or email within three days.
Photographic evidence of Breakages/Damages to Products and Boxes/Cartons/Pallets must be supplied upon request to be evaluated for claim.
If you are not satisfied with the goods received we need written confirmation as to the reasons within twenty eight days of invoice date. We will then arrange a mutually agreed time for our representative to come and inspect and resolve your problem.
Goods returned for credit will be subject to a 25% charge of the value of the goods and carriage charge to be paid by the customer unless incorrectly supplied. No goods will be accepted back without its original packaging.
Goods supplied are guaranteed in accordance with the terms of the manufacturer's warranty.
Any goods required for samples will be dispatched and charged accordingly.
All weights, measurements and specifications quoted are nominal and subject to manufacturing tolerances. Exact conformity to submitted samples cannot be guaranteed.
MR WHITEWARE LTD. accepts no liability of whatever nature arising as a result of any representations, breach of contract, late delivery of product, negligence or otherwise including but not limited to any liability for indirect or consequential loss, or loss of profits, revenue, business or goodwill except for liability for death or personal injury caused by MR WHITEWARE LTD. negligence.
All conditions, warranties, guarantees and representations, express or implied, by statute, common law or otherwise in relation to the goods (other than any liability which MR WHITEWARE LTD. is not permitted by law to exclude or restrict) are hereby excluded.
We will hold your details on computer for the purpose of processing your order. From time to time we may send you details of MR WHITEWARE LTD offers which could be of interest. Please tell us by email if you do not wish to receive further information.